Long-Term Care Ombudsmen help protect residents in long-term care facilities by investigating reports of abuse, neglect, or mistreatment. This includes facilities such as:
- Skilled nursing facilities
- Intermediate care facilities
- Assisted living facilities
- Board and care homes
Ombudsmen also make regular visits to ensure residents know their rights. All services are free and confidential.
The Long-Term Care Ombudsman Program is provided by WISE & Healthy Aging.
To reach the After-Hours Crisis Line, please call (800) 231-4024.
To file a complaint by phone, please call Central Intake at (800) 334-9473, Monday through Friday, 8 a.m. to 5 p.m.
To file a complaint online, please visit Long Term Care Ombudsman Contact Us page.
For more information, please visit Long Term Care Ombudsman.