Adult Protective Services
24-hour Hotline
877-565-2020

Age Wise
Behavioral Health
800-451-5633

In-Home
Supportive Services
877-800-4544

Office of the
Public Guardian
909-798-8500

Senior Information and
Assistance
800-510-2020

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Older adults, individuals with disabilities, their caregivers and/or family members are encouraged to make emergency planning a priority. In California, there are many organizations, services and resources that are available to help people prepare for an emergency.

Urgent assistance

Adult Protective Services (APS) is available 24/7 to investigate reports involving older adults (60+) and dependent adults (18-59 with physical or mental impairments) who may be at risk due to abuse, neglect, isolation, self-neglect, or potential homelessness. To report suspected abuse or neglect, call the APS hotline at (877) 565-2020, any time, day or night, year-round.

Information and referrals

Senior Information and Assistance provides information and referrals to government and non-profit agencies. Please call (800) 510-2020, Monday through Friday, 8 a.m. to 5 p.m.

Inland SoCal 211 is a hotline and resource directory that connects people to essential community services and assistance programs, such as housing, food, healthcare, and utilities. Please call 211 or visit https://inlandsocaluw.org/211.

Resources

2024 Emergency Preparedness Guide developed by the California Governor’s Office of Emergency Services (Cal OES), the California Department of Rehabilitation (DOR), and the California Department of Aging (CDA).​

Disaster Recovery Resources Guide developed by the California Governor’s Office of Emergency Services (Cal OES).​

The Disaster Ready Card published by Listos California is available in many languages.​

The Red Cross Emergency Preparedness Guide for Older Adults

California’s Aging Resource Guide article, “Disaster Resilience Means Being Prepared for Any Event ” offers more information about preparing for disasters.​

The Prepare for Power Down website provides resources and guidance to help California residents prepare for Public Safety Power Shutoffs (PSPS).

The California Office of Emergency Services’ website, www.caloes.ca.gov, and the Listos California website, www.listoscalifornia.org,contain safety checklists for all Californians.​

Additional information can be obtained by viewing the U.S. Department of Homeland Security’s Website at www.ready.gov or the California Department of Aging (CDA) website at www.aging.ca.gov. ​