Adult Protective Services
24-hour Hotline
877-565-2020

Age Wise
Behavioral Health
800-451-5633

In-Home
Supportive Services
877-800-4544

Office of the
Public Guardian
909-798-8500

Senior Information and
Assistance
800-510-2020

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  2. Emergency Preparedness

Older adults, individuals with disabilities, their caregivers and/or family members are encouraged to make emergency planning a priority. In California, there are many organizations, services and resources that are available to help people prepare for an emergency.

Urgent assistance

Adult Protective Services (APS) is available 24/7 to investigate reports involving older adults (60+) and dependent adults (18-59 with physical or mental impairments) who may be at risk due to abuse, neglect, isolation, self-neglect, or potential homelessness. To report suspected abuse or neglect, call the APS hotline at (877) 565-2020, any time, day or night, year-round.

Information and referrals

Senior Information and Assistance provides information and referrals to government and non-profit agencies. Please call (800) 510-2020, Monday through Friday, 8 a.m. to 5 p.m.

Inland SoCal 211 is a hotline and resource directory that connects people to essential community services and assistance programs, such as housing, food, healthcare, and utilities. Please call 211 or visit https://inlandsocaluw.org/211.

Resources

2024 Emergency Preparedness Guide developed by the California Governor’s Office of Emergency Services (Cal OES), the California Department of Rehabilitation (DOR), and the California Department of Aging (CDA).​

Disaster Recovery Resources Guide developed by the California Governor’s Office of Emergency Services (Cal OES).​

The Disaster Ready Card published by Listos California is available in many languages.​

The Red Cross Emergency Preparedness Guide for Older Adults

California’s Aging Resource Guide article, “Disaster Resilience Means Being Prepared for Any Event ” offers more information about preparing for disasters.​

The California Office of Emergency Services’ website, www.caloes.ca.gov, and the Listos California website, www.listoscalifornia.org,contain safety checklists for all Californians.​

Additional information can be obtained by viewing the U.S. Department of Homeland Security’s Website at www.ready.gov or the California Department of Aging (CDA) website at www.aging.ca.gov. ​